Hello, I’m new to Renshuu, and it’s looking like a great tool for me to build my vocabulary!
One minor thing, the app seems to crash during quizzes. Sometimes when I submit answer, the next page is blank, even when I wait a few minutes for it to load. And the Home, exit quiz, and menu buttons are unresponsive. I usually just hard close the app and open it up again, but sometimes it crashes again soon after.
Oh no. I have been using the iPhone app for over a year and it has been pretty stable, but I have seen a few crashes. Do you have anything repeatable that Michael can use to debug the problem?
Thank you for the info. I'm so sorry to hear that you're having issues - I haven't heard of this issue occurring yet, but I am more than happy to help you look into it.
To get started with, if there is any way to grab a video of the issue, that would be great. Although it doesn't sound like this, you are referring to crashes where you are using it and it stops working, correct? (And not where you use it, minimize it to go to another app, then have it crash when you return.)
Have you noticed it with any particular type of question? For example, more often on multiple choice, or fill in the blank, kanji questions or grammar, etc?
Right. It seems to happen during a quiz (not while minimized). I took a video of it happening after a meaning>hiragana question, but it doesn’t always happen after this type of question. I’ve only done vocabulary quizzes so far (no grammar or kanji).
Thanks for the video - that is indeed really strange, but it is somewhat comforting that you can still see a visual reaction to the button presses in the menu - that means it is not the entire app that is bugging out.
I unfortunately do not have a good way to reproduce it yet, so I'd like to try narrowing it down a bit. At least in the video, the bug appeared just after a typing question. Could you try tapping the settings icon next to the study button and turning off the fill-in-the-blank questions for just a few rounds of quizzing, and see if it changes anything?
