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Forums - Typing input makes renshuu app on Iphone crash

Top > renshuu.org > Bugs / Problems



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すねだ
Level: 2106

I tried doing a fill in the blank quiz on my iphone and the quiz would start glitching out and leave me with either a white or black screen, forcing me to close and restart the app. It’s a pretty consistent bug. The dictionary also starts glitching when I type in it, and generally crashes after a couple of searches. I haven’t tried it on ipad recently so not sure if it is just iPhone or ios wide.

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1 year ago
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I’m not sure if this the same issue that I’ve been experiencing or not. In my case, the modal dialogue with the text box disappears (I think it’s hidden behind another element), and the app is non-responsive unless I click something that closes the dialogue. It happened to me once in another app, so I’m not sure it’s the app’s fault. It has been happening regularly, but only started happening recently.

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1 year ago
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マイコー
Level: 331

As to the second issue, I'd need a screenshot of the non-responsive state.

すねだ - have you this yet? https://www.renshuu.org/forums...

It's a newer version with a ton of updates for the packages that renshuu uses (which means a lot of bug fixes). It also, through TestFlight, makes it easier to send info-rich crash reports.

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1 year ago
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Here’s what it looks like. The entire screen is grayed out and the keyboard is hidden, but if you tap the right spot it comes back to life.


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1 year ago
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マイコー
Level: 331

I've seen this, but I have not yet been able to replicate it :( - even on my dev copy of it, I've seen it happen, but subsequent tries never seems to work. If you can get a simple set of steps, I'd *love* to hear about it.

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1 year ago
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It regularly happens to me when I’m adding a private sentence if I use the phone’s translator to get a first cut at the English. So the steps are:

  1. Open the add private sentence dialogue.
  2. Paste a Japanese sentence into the dialogue
  3. Triple tap to select all the text in the box.
  4. Press and hold the selected text to bring up the phone’s action menu pop up.
  5. Select the translate action
  6. View the translated text.

At this point the bug will happen on its own, if it is going to happen. It doesn’t always happen. Maybe two times out of ten.

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1 year ago
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すねだ
Level: 2106

I tried installing test flight. How do I send a proper crash report because my quiz just glitches with some black screens and then I’ll get a white screen (with menu bar on top) that won’t allow me to leave it without closing the app.

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1 year ago
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マイコー
Level: 331

I'm not sure, exactly :( - I did a quick search, and it looks like perhaps you do it from inside the TestFlight app after the crash has taken place? Interestingly, I *do* see a new crash report in my testflight panel, but there's no feedback on it. Perhaps you have to send feedback for it to become visible.

Note: I do have another way to check out reports, but can you tell me the specific device/iOS version? Hopefully I can use that to find the report (they do not have any personally identifying info in them.)

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1 year ago
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すねだ
Level: 2106

I noticed that my iOS wasn't up to date when I went to check. I tried updating it and I think that has fixed the issue (at least my quiz isn't glitching and crashing after 2 questions now). Thank you for reminding me to upgrade my os

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1 year ago
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