掲示板 Forums - Schedules won't unfreeze

I froze 3 kanji schedules yesterday, went to unfreeze them this morning, got the usual green banner saying it might take a couple of minutes, but the schedules didn't unfreeze. I tried it several times throughout the day, but it's now been 10 hours and still nothing.

Same problem here.

There was some downtime yesterday, and it was linked to that. Everything (I believe!) should be running smoothly now.

If this is still happening (as of my response), please give me the names of the schedule(s) with the issue.

Weird - I just looked at your account, and all three appeared normally on the dashboard - two of them had reviews ready, and the quiz loaded up normally for me.

I had the problem again, and managed to fix it!

steps:

• open android app, unfreeze schedules.
• wait 1 hour, schedules still not showing.
• open renshuu in browser, schedules showing.
• open android app, schedules are now showing!

Not sure why they were not showing in the android app the first time around, but at least, now, I can do my reviews!

It's happened again... It seems to be pretty consistent now, schedules won't unfreeze in the android app (or at least won't be visible) until I log into the website. I then just need to refresh the app and they appear immediately.

I can't remember when I did the server switch thing, but I wonder if it's related.

Every time, I get the green banner "it will take time etc", and every time I freeze those 3 schedules at once (I never did them one by one) - apart from the blip a few months ago, this seems to be a fairly recent but consistent issue.

Ok, thanks. I think I may have made some progress on it, and it tracks with all the info you've given me.

Will need to wait until the next time you unfreeze one, but let me know if it improves at all!