I hope I'm in the right place here, since I never really use the forums, haha.
Lately, I've been experiencing some really bad glitching bug on the renshuu app. When I click a button, the screen becomes all blue (sometimes different; see screenshots below). Most of the times, I can resolve it by clicking/swiping and the blue screen is gone.
i haven't identified exactly all of the triggers yet and I cannot say they're 100% constant. They happen at least several times a day. One way they always happen is when I open/close the sidebar menu.
One other way I managed to force the bug to happen was by doing a sentence schedule, going to the comments of a sentence, and then opening the dictionary. One time, the blue screen kept returning within a few milliseconds whenever I tried removing it.
Within my three years of using renshuu, this has never happened before. I haven't changed phones or anything else, really. The app should be up-to-date.
My apologies for the long post, but I'm trying to be as clear about the problem as possible. If additional information is necessary, I'll be happy to provide it. Here are a few screenshots:
I'm getting this blank screen issue a lot. I have deleted both cache and data from the app, but this keeps happening on all screens, e.g. quizzes, dictionary etc. Android.
I'm sorry to hear that. I am hearing a number of other users with this issue (Android only, it seems), and while I have not changed anything that I can think of that could affect it, it is clearly *something*. There are no error reports at the moment that I am receiving that point to what the issue might be.
When you say "a lot", how often is it happening after the cache/data clear? For example, is this happening within minutes of each clearing, and it has happened times already, or more/less?
And for anyone else that is experiencing this bug, if you are familiar with developer mode on your Android and can hook it up via cable to a desktop with Chrome on it, I can step you through some things you can do that might point to what's happening.
Also, I will refrain from this message for 72 hours from updating the system (as I have a slight suspicion that might be related to it), and so I'd really like to see if it happens again to you (or anyone else) during that time.
