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Forums - Empty/blank screens on Windows

Top > renshuu.org > Bugs / Problems



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walkfromhere
Level: 343

Recently (past few weeks) I've started getting screens like this pretty regularly:

3f07cdcf523f16ce41e3454f.png

This happens when I navigate the website normally. I think the one in the screenshot was either opening a word schedule or clicking "studied" inside the schedule. It's pretty frequent and can sometimes happen repeatedly even after refreshing, but it doesn't happen during quizzes. I don't have much to add beyond this, except that I'm on windows 11 / firefox and that my adblocker is disabled for renshuu.

0
3 days ago
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マイコー
Level: 333

I do not believe I've seen any other reports of this, so it must be some specific combination of actions (link taps, x button presses, etc.). If you happen to find a way to reproduce it, please let me know!

0
1 day ago
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walkfromhere
Level: 343

I was able to reproduce it consistently with these steps:

1. Click on a word schedule from the front page (on MY WORDS, here)

89ea5bc7325ccd72ee23b137.png

2. Click on "studied"

e2ceffe58871da7d0e6a767f.png

3. Search for a word that is in that schedule.

85e42d8ac4a0365022144a11.png

4. Click the renshuu main page button in the top left.

329dd36282d6b7895ee17336.png

5. You now have this:

12282730a18376e1bcfc24af.png

Extra: If you now click the renshuu button again, then my words, then studied, it will go straight back to the blank screen directly. The site is now in a kind of "blank page" mode where many things will return a page like this. It will keep doing this until you F5 refresh the main page or restart your browser etc.

0
1 day ago
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マイコー
Level: 333

Thanks so much! Turns out, there is an even simpler path:

1. Schedule name > Studied > Logo

This *feels* like it should not be too hard to fix. Working on it now!

1
1 hour ago
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マイコー
Level: 333

Do you mind giving it a try now? I am not sure if the fix I put in is robust enough, but I do think it'll help.

0
11 minutes ago
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