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Top > renshuu.org > Bugs / Problems > Resolved Bugs
I personally think that the new look of study library is a step back in usability. It may look a bit prettier but before it was more useful and did it's job better in my opinion. Don't get me wrong the new design looks nice on dashboard and so on, just the study library seems to be dumbed down a couple notches to low.
It might also help to let you know why I made some of the design decisions that I did.
1. The previous study center was too complicated for too many users. Even with a visual introduction, users complained of complexity of the center, how many clicks it would take to get to a single quiz, etc. Getting to your saved/often used lessons was non-intuitive, and there were too many users who ran up upon the study center and simply stopped using the site without trying a quiz. This is the primary reason for the renewal.
2. The site's materials were growing too numerous to display in longer and longer scroll lists, especially for mobile users.
3. The study library had an underpowered search mechanic, when most study sites are turning to search only for accessing lists.
As I see it, the older (current) version is not without its merits, of course. But if (and I'm throwing out rough numbers here), 10 people out of 100 start to use it and find it useful/convenient, 10 people use it and don't care for it, but 80 people just stare at it before moving onto another site, then the site cannot stick to a design that is not helping more users.
That being said, I'm extremely open to direct criticism and suggestions you have! renshuu is an extremely small company, so I have the benefit of making changes and adjustments more quickly than larger outfits.
Thanks!
Well, certainly I don't have the data you do but I believe that on any such site people walk out kind of fast. I wouldn't say it's because of complexity of the site but because of amount of data. I have a japanese school and trust me there are thousands of people even in my area that "want to" learn japanese but when push comes to shove, even those that pay are hardly ever "willing" to learn. That's the industy standard for now tbh, from 20 people that enlist 3-5 become regular students. (saying that just to lift at least a piece of burden off of you, a lot of people have only enough self motivation to register)
Going back to the design. In my opinion previous design allowed you to estimate how much material each category holds, you clicked n1 and it showed all of the lessons with number of words The new one does that in my opinion a little worse, sure we have number of lessons written, and couple of lessons listed with number of terms but it's not the same, clear and visible from the get go amount.
Previous design had me click on the category and that's when I could choose the lessons no fuss no additional things to do just clicked on the checklist. New design, tbh I'm kind of sleepy now but it took me a second to figure out where i can choose which lessons I want to study, previously? No sweat click category you want and there you have each and every lesson you can choose from.
Also the Icons why is there a grammar icon but looking glass works as a kanji/words icon? Counter intuitive unlike kanji/grammar/vocab tabs previously. Also going back from chosen category, earlier it was right there I clicked on this table to get in I click on it to get out, now tbh a big <- would work better than the X. The splash page of study library should have 3 tabs on the top or 3 icon's or w/e vocab, kanji, grammar at this point I have categories jlpt kanjikentei and so on but unless I click on them I have no clue if it's kanji vocab or just pictures of cats.
Also there is the general feeling of it all, previous one said "we mean business we will teach the crap out of you" new one makes you feel "Is there even any info on this site, who the hell did I just give my facebook info to" I know it's the same database the same amount of terms and so on, the feeling is just different.
Imho the previous one worked better, it's not you it's them.
Thanks for spelling out your thoughts for me. I can definitely respond better verbally as well as consider possible changes to the design.
I totally get the low numbers of people who just don't have the motivation, or energy, or whatever. What I have noticed in particular with renshuu is that the people that do make it through the "initial stage" of the site tend to be really impressed with the depth of information, level of control via settings/options, etc. I personally feel that the strongest elements of renshuu are ones that are not obvious at a glance, or can be easily explained via a few words or phrases. Because of this, I've (for many years now) felt compelled to stay "yes, the site is great and I'm proud of it, but you just have to give it some time to see what it can do" To pull out a single example, the ability to personalize the display of any word in the site based on your personal kanji knowledge so you get words/sentences displayed at your level - this is something I've found hard to explain to users without just having them see it.
I do understand that the quick in-and-out of most users is common across many sites, but I've had people (long-term users of the site, family members, etc.) try to show the site to others in the past, and they've had many instances, and even when someone was actively trying to show them the site, there was a lot of pushback.
Even if it's not me and it's them, I still would like to continue working on the interface to reduce the barrier/usage as much as possible (while retaining the level of settings for those interested in that fine control).
Alright, so to your specific points:
1. I think with your visibility point, the main issue is that the old site made it so you could see (depending on how many levels you clicked down) a larger number of lessons visible on a single page (without scrolling) - would this be accurate? Do be honest, I'm still really on the fence about the individual lesson layout, especially with the "preview" that shows 4-6 terms included in that lesson.
Perhaps, similar to the "View" toggle on term lists, there could be something like a low/medium/high level of detail for the study center, and if you crank it down to low, it would remove a lot of the extra data and get more stuff on a single page. What do you think?
2. As you have probably seen, the vocab/grammar/kanji tabs are available in some of the views. There were two reasons I split grammar into it's own icon:
1)I wanted more visibility for it, because the thousands of grammar questions are one of the more unique parts of the site, as they are all hand made and not something you can find in varying forms on a hundred other sites.
2)Because there is a limited number of categories (the 5 jlpt levels, and then a few special categories such as counters, passive verbs, etc), It felt like putting them behind a search bar would hide them.
That being said, the decision was very much an "ugh, I don't like this, but it seems like the best choice at the moment." I'm still very open to reblending it with vocab/grammar so it isn't considered a "special group" if I can decide a way that I am satisfied with.
3. I'm not planning on elevating the vocab/kanji/grammar "above" the lessons in the way it was originally set up. I can certainly consider a different way to style the landing page data, but this part will remain the same. (ps: I couldn't figure out any intuitive icons for vocab/kanji/grammar)
4. I think in terms of "we have this much", it's a subjective call. I could always put a marker with the total number of lessons available at the very top, as a "hey, look how much we have", but I've also had users who were turned off by the initial amount of data available on the screen.
I feel like there are some potential for some minor changes that could make things a lot more inviting, thanks to your comments and criticisms. I'd like to hear what you think about the above points.
Thanks!
3. I'm not planning on elevating the vocab/kanji/grammar "above" the lessons in the way it was originally set up. I can certainly consider a different way to style the landing page data, but this part will remain the same. (ps: I couldn't figure out any intuitive icons for vocab/kanji/grammar)
Just to throw in some potential ideas for icons, some of which I myself find quite intuitive (which of course is highly subjective though). All are around the premise that they would be used like what is currently seen for icons, i.e. you show the icon and below that still have a short text in English (Vocab, Kanji, Grammar):
Vocab:
(1) An icon (hanko or sheet of paper, etc.) containing あいうえお or just a single あ? This one could have the drawback though that it could be interpreted as if it would link to hiragana/alphabet type of information?
(2) An icon containing a simple and short Japanese word, preferably written in hiragana only, which are guaranteed to be encountered early on in the learning process. Examples: こんにちは、です、ありがとう、どうぞ
(3) An icon combining the ideas behin Vocab (2) above and Kanji (1) below: ことば, means word and is a vocab. Kept in hiragana to enforce the separation from the Kanji
Kanji:
(1) An icon containing/resembling 漢字 or just 字, Spells out Kanji/Character and is a Kanji - even if a beginner cannot read them, these are representing what will be found in the corresponding group of lessons and especially the 漢字 look like your typical Kanji
Grammar:
(1) An icon containing を and/or other particles? The first thing that came to my mind when thinking about this was を as it is exclusively (at least I think so) used as a particle and is one of the first grammar things one learns (besides です and ~ます). Don't know if others share this feeling though :)
Cheers,
SirEdgar
Just a general comment as a new user, I find the site pretty amazing and I recommend it to people on WaniKani, but I do find it quite complicated to navigate and figure out how to do what. Basically all I have done is create a Schedule and add the vocab for the Genki chapters I want to study, but it took a bit of time to figure out how to do this, and now I can't remember or figure out how I did it.
Maybe you just need to guide new people, lead them by the hand as it were. Otherwise they might get overwhelmed and wander off to Memrise or Anki (Anki is horrible but lots of people seem to use it, and Memrise is annoying in that it has zero custom features) which are inferior but well known. One problem I had was simply knowing that I should create a Schedule. I come from Wanikani where all that exists is one great big schedule. You walk in, hop on, and cling on.
Then I had to figure out how to add the stuff, and there are several versions of the same thing, i.e. Genki 1. Some only start at chapter 3 for some reason. Another thing that confuses me is the seemingly random 'includes clapters'. This makes it look like it only has some of the chapters.
A lot of people study Genki and will want a schedule with the chapters they have read, so will be trying to do what I did, so anything in the way of instructions would be good. Even now, I can't see where you create a schedule, and can't remember how I did it. I think you need something that will grab new users and tell them exactly what to do to get started. Perhaps a 'must read' section in the FAQ of basics. I can't see any instructions on how to create a schedule, or even a thing to click on to do it. The FAQ section for schedules does not tell you how to make a schedule. It's not user friendly, at least not first time user, and people won't come back if they find it too confusing.
Genki is particularly confusing, I agree. It was actually the text I used in university, and as you know, there are grey terms, and not grey terms (same with listings) - we only used a subset of the terms in my classes, so I wanted to offer both sets.
It might be tricky, but I might be able to implement something to simplify the genki stuff. For better or worse, that is the only set of materials in the entire site that has "weird, multiple versions".
A lot of users do not use schedules, so it is not required. It does mention it at the end of a quiz, but the introduction to it could be a bit more friendly. I'll definitely look into that.
Furthermore, the FAQ will get rewritten once beta becomes the main version. Right now, the FAQ is only geared to the main site.
I agree about the not coming back - that is probably the biggest issue in the current version (as has been stated directly to me by users who have given up on the site), and I believe the new version is, in many ways, much simpler. However, it is what seems like an eternal battle to match simplicity with, as you said, the level of customization that renshuu has that others don't.
So, in short - an easier path to schedules. Let me think on that some - if I don't get a revision out to this version, I definitely will on the next beta round, which should be much, much shorter (as it will be more of a patch to this one, instead of such a major overhaul).
Thanks!
Edgar - I'm terribly sorry. I had read your message when you first wrote it, but I had neglected to write back (I thought I had).
1. The grammar icon is indeed tricky, and as you said, extremely subjective. Anything more than a 1-3 characters, and then you're making something that might not be any smaller than just writing "grammar".
2. In the past, I have considered (and I believe I tried at one point, years ago) doing hiragana for vocab, and kanji (字, I think) for kanji characters. The problem I came up with is that even that is extremely subjective - even if we go ahead and assume the user can tell the difference.
The issue I thought couldn't be avoided is that kanji characters are, well, kanji characters. When most people are familiar with flashcard based studies, seeing hiragana vs. kanji could simply be "oh, I'm doing hiragana <-> definition, or kanji <-> definition". In other words, "words written in kanji" and "kanji characters" can be easily mixed up if there is not enough clarity in the marking.
It is definitely a tricky issue.
I am working on a slightly simpler display for the lesson lists, although I need to test it on mobile. I also think I can blend grammar into the search panel, by offering "grammar" as one of the most commonly searched for items. Would be the same number of clicks to get to the grammar materials, and it would benefit searches like "JLPT", as that would bring back vocab, kanji, and grammar from the jlpt. Hopefully I'll get both changes out by the end of the weekend.
This is the smallest of updates, but:
1) The recommended searches has been simplified - this will make blending the grammar in much easier to do
2) the lessons list after expanding a group has been streamline greatly. I axed the individual terms preview, which I was on the fence to begin with.
I'd love to hear feedback (positive or negative) about these two changes!
Genki is particularly confusing, I agree. It was actually the text I used in university, and as you know, there are grey terms, and not grey terms (same with listings) - we only used a subset of the terms in my classes, so I wanted to offer both sets.
I don't actually know what black and grey means, not sure what the difference is. I just know the vocab at the start of each chapter.
"However, it is what seems like an eternal battle to match simplicity with, as you said, the level of customization that renshuu has that others don't."
You can do it! All I need is an instruction on how to make a schedule in this instance, it should be the first item in the schedules section of the FAQ. Later you can make a shortcut or whatever. You say not everyone uses them but for people using Wanikani, Anki or Memrise life is all about working to a schedule, especially on Wanikani which takes it to the extreme. Schedules keep you coming back every day (several times a day on Wanikani). Wanikani is the master of that - if you don't keep at it you are made to suffer! I wouldn't want another thing like that, one is enough (!), but I do like to come on here and continue where I left off with a set list of vocab (that I can add to of course) and see my progress. Maybe you can do that directly in the study library (I don't know) but I like the idea of having it as a schedule, it seems more concrete. In fact as well as an instruction on how to make a schedule, you should have something explaining exactly what a schedule is, what it's purpose is. Maybe people don't use them so much because they don't know what they are or how to make them.
That's a problem with that textbook if you are trying to talk about it.
The textbook actually has *two* sets of vocabulary. It has the chapter vocabulary, which is what you are describing (at the beginning of each chapter).
At the back of the book, it has the list of kanji characters per chapter. Below each kanji, it has vocabulary ("kanji vocabulary").
The black/grey comes in on these pages. The main readings for each kanji are given in black, with the vocab using those readings given in black. More rare readings/words are shown in grey.
It'll take a bit of time to work on the solution I am thinking of, but I feel like I can probably get some kind of clearer layout for the lessons.
Oh, I see what you mean. I use Wanikani for kanji and just learn the vocab at the start of each chapter so as to be able to do the exercises. If I know a kanji I read it; if I don't, I just use the furigana (and a magnifying glass!).
Regarding icons:
Just for the sake of visualizing what I thought of regarding the icon images, below a very crude Microsoft Paint mock-up. I included grammar twice to show two of the ideas I presented in my post.
Naturally, it is not really easy to find an icon that intuitively would tell you what you are looking at, but then again you are writing it out in English as well. Someone familiar with Japanese will be able to make the connection right away, someone not familiar will just accept that this is the chosen symbol and later - i.e. after they learned enough to understand that 漢字 means Kanji - will have a nice "aha!" effect :)
To give a counterexample, I myself do not feel that the bookmark symbol intuitively means "my Vocab/Kanji/Grammar", but I got quickly used to associate it with this for renshuu due to it being consistently used in this context and is written out here as well.
I am not sure if migrating Grammar into the Search itself will work that nicely. For most search terms the "grammar tab" would always be empty, due to it having a different scope and integration into renshuu when compared to Kanji/Vocab; i.e. everyone can do Kanji/Vocab lessons, so we have this multitude of options that need to be searched for by keywords, but grammar itself is more controlled and better categorized, where I actually feel that the "catalog" approach currently implemented is more fitting.
Regarding Study Library Quiz vs. Schedules
I didn't really think about this thus far, but I agree with what フラン wrote. I am kind of exclusively using the schedule feature and was a bit confused at first with the study library in the non-beta Renshuu as well. I did use the quiz function first but was irritated about being able to perform the same quiz multiple times, i.e. I actually rather expected a schedule/SRS function there and later on learned how schedules work (and then never looked back :)).
The quiz function still has some merit as it would allow a user to actively test his/her knowledge on a specific selection of topic(s), but at least I feel (read: "subjectively think") that the schedule function is the far superior tool to be used to get the most out of Renshuu, due to the benefit of having a daily schedule that mirrors your actual knowledge (i.e. by having well known terms appear less often, while terms one has troubles with appear daily until one improves).
There is one other general issue with the library that actually results from something I find very positive. I am very fond of everything here being integrated very well (i.e. known Kanjis control what you see in your vocab schedule, having the same vocab in multiple schedules will not end up with you having to review the same vocab multiple times during the same day, etc.) and I also like how users can just create more lessons to fill gaps or create collections of words (e.g. WaniKani Kanji/Vocab schedules, colors, Vocab for specific games or manga/anime, etc.).
But: this comes at the price of some items being entered multiple times, primarily when users are not aware that something was already added and instead could be contributed to.
I feel the best example would be WaniKani Vocab, where I now added all 60 lessons to the "WaniKani" subgcategory originally created by ajprof [had only level 16 included when I started this]. I did this addition in the current non-beta Renshuu, but searching for "WaniKani" Vocab in the beta Renshuu I now realized that we have quite a huge assortment of user generated WaniKani Vocab lessons already.
I can very well imagine how this can be off-putting for a user who just wants to add a couple of lessons and now has to decide with the (potentially) sparse information at hand which of these lessons fits his needs or adding - for example - all the various Lesson 1 WaniKani lessons just to make sure he is covered?
The last thing is something I just wanted to throw out where I have not invested that much thought in until now, but which I felt is something that kind of belongs into this topic as well - if you feel we should move that into a separate topic, please feel free to do so (or let me know).
OK I just tried to make a schedule but could not find anything doing a quiz. Then I noticed something called SCHEDS on the left in pale grey under Study Library. I clicked on this and at the top right is a button marked Make a Schedule. This is what I have been looking for. All you need to do is put this in the FAQ at the top of the Schedules section.
eg 'How do I created a Schedule?'
'Go to Study Library and click on SCHEDS on the left hand side. Click on Make a Schedule. Select Vocab, Grammar or Kanji. Give it a name and choose a source. For vocab, choose 'Select All' or select individual chapters of a text book.' etc.
There is an entry under Mastery Schedules I just noticed (is a Mastery Schedule different from a Schedule?)
[Edit: I realise now they are the same thing, I assume so anyway. I think you should just call them Schedules and have this at the top. How to make a Schedule is the first thing you need to know about Schedules.]
It says:
"How do I make a mastery schedule?
Making a schedule only takes a few seconds! First, go to the Study Center (under Learn).
In either your Bookbag or the Renshuu Library, select the materials you would like to put in your schedule.
Last, click the ''Make schedule'' button at the bottom of the page, and you''re done!"
I couldn't follow these instructions. I don't know what a Bookbag is, and I couldn't see anywhere in the Library to add materials to a schedule. The only way I've found is the way I described above.
You will get 10x more people paying for Renshuu if you grab them when they land and tell them exactly what they need to do.
@SirEdgar thanks for the mockup! However, I will not (I think I mentioned it earlier) be splitting out vocab/grammar/kanji above the groupings (jlpt, genki, or anything else you search for). I had this in the old version of the site, but I decided to go "source of materials" -> "material type" for this revision. Right now, grammar is the only exception.
You have a point that grammar will be empty for the vast majority of searches. I'll continue to think about this.
Regarding schedules: yes, I also believe that scheduling is by far the superior tool. However, I have to be careful so that there is not too many steps for a brand new user to get to study. Like @フラン said, it needs to be easier for users to be aware/get to the schedules.
Actually, フラン, the instructions in the FAQ are only for the old/current version of the site. All of that will be updated when beta becomes the main version.
Additionally, the old/current version has a visual step-by-step for the study library when you first land. It was taken out for the new version, although it could be added back in. Since the majority of the beta users are more advanced/long-time users, I have left adding the "introductory" tools/guides to be added last.
Will have some more to add this week, and I hope to get your feedback once those changes have been made!
Small update - the genki listings is much more organized now. I've pushed the 1st edition to the bottom of the results with a marker about it being a previous version, and I've renamed the 2nd edition materials to be clearer.