掲示板 Forums - White screen
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Top > renshuu.org > Questions about renshuu
Guys, does your renshuu app leads to white cren after you opened it?
Which app are you using - the android or the iOS one? If you know how to, I would recommend doing a data/cache reset on the app (and log in again after doing so) to see if that helps.
If it doesn't, drop me a line at michael@renshuu.org, and I'm sure we'll be able to get to the bottom of it!
I use on iOS. I should uninstall then reinstall it. It did good job, but it's little bit take time. Good for me, I don't eed to log in every single time
I see this on the iOS app whenever I background the app for too long. It’s not new. Force quit and restart takes care of it.
is it just the background that is white, and the menu UI is available? If it is, can you open/close various menu elements?
It looks like this.
None of the buttons on the top seem to work. The menu button brings out the menu, but nothing there seems to work either.
A good reliable way to force this to happen is to take a photo (not a screenshot).
I'm not an iOS daily user - could you give me an explicit set of steps for the photo replication trick?
Edit: added step four. May not be required, but I do it reflexively, so I don’t know.
Thanks - I was unable to replicate it on this end (iPad on newest OS version), but I'll try on my older iPhone models when I get a chance!
If I am able to replicate it, though, I feel pretty good that I'll be able to fix it! I am off for a few days on a planned vacation, so responses may be slow until next week.